Communications With The Tenant

One of the primary duties that any property management professional in Washington performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Washington often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.