Communications With The Tenant

One of the primary duties that any property management expert in Washington performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Washington often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to give into a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.