Communications With The Tenant

One of the most critical duties that your property management expert in Washington performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Washington may ask to break rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.