Communications With The Tenant

One of the most important duties that a property management professional in Washington performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Washington may ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.