Communications With The Tenant

One of the most critical services that a property management expert in Washington performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Washington will often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.