Communications With The Tenant

One of the most critical duties that a property management expert in Washington performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Washington will often ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.