Communications With The Tenant

One of the primary services that a property management expert in Washington performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Washington often ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.