Communications With The Tenant

One of the most critical services that your property manager in Huntly performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Tenants in Huntly typically ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.