Communications With The Tenant

One of the most critical services that a property manager in Chester Gap performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Chester Gap often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.