Communications With The Tenant

One of the important services that a property manager in Chester Gap performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Chester Gap often ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.