Communications With The Tenant

One of the important duties that any property management professional in Chester Gap performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Chester Gap often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.