Communications With The Tenant

One of the most critical services that any property manager in Castleton performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Tenants in Castleton typically ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.