Communications With The Tenant

One of the important duties that your property manager in Boston performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Boston may ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.