Communications With The Tenant

Managing interactions with a tenant in Woodbridge

One of the most important duties that a property manager in Woodbridge performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Woodbridge often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.