Communications With The Tenant

One of the most important services that your property manager in Triangle performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Triangle typically ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.