Communications With The Tenant

One of the primary duties that any property management expert in Triangle performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Triangle typically ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.