Communications With The Tenant

One of the most important duties that a property management expert in Triangle performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Triangle will often ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.