Communications With The Tenant

One of the primary duties that a property management professional in Triangle performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Triangle typically ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.