Communications With The Tenant

One of the important services that your property manager in Southbridge performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Southbridge will often ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to overrule our work.