Communications With The Tenant

One of the most critical duties that any property manager in Occoquan performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Occoquan typically ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.