Communications With The Tenant

One of the important duties that your property management professional in Occoquan performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Occoquan will often ask to bend lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.