Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Northern Virginia may ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.