Communications With The Tenant

One of the important duties that any property management professional in Northern Virginia performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Northern Virginia often ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.