Communications With The Tenant

One of the important duties that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia may ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.