Communications With The Tenant

One of the most critical duties that any property manager in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Northern Virginia will often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.