Communications With The Tenant

One of the most critical services that a property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia will often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to overrule our work.