Communications With The Tenant

One of the most critical duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia typically ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.