Communications With The Tenant

One of the most critical services that a property manager in Montclair performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Montclair will often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.