Communications With The Tenant

One of the important duties that your property manager in Montclair performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Montclair may ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.