Communications With The Tenant

One of the most critical services that your property manager in Lake Ridge performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Lake Ridge will often ask to break rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.