Communications With The Tenant

Handling interactions with a renter in Haymarket

One of the most critical services that your property manager in Haymarket performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Haymarket will often ask to break rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.