Communications With The Tenant

One of the primary services that any property manager in Haymarket performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Haymarket often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.