Communications With The Tenant

One of the primary services that any property management expert in Haymarket performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Haymarket will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.