Communications With The Tenant

One of the most important services that any property management professional in Gainesville performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Gainesville will often ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.