Communications With The Tenant

One of the most critical services that any property management expert in Dumfries performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the tenant.

Tenants in Dumfries typically ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.