Communications With The Tenant

One of the primary services that a property management expert in Catlett performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Tenants in Catlett typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.