Communications With The Tenant

One of the most important duties that any property manager in Catlett performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Catlett may ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.