Communications With The Tenant

One of the important services that a property management professional in Catlett performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Catlett may ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.