Communications With The Tenant

One of the important services that any property management professional in Catharpin performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Tenants in Catharpin will often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.