Communications With The Tenant

One of the important duties that your property management expert in Catharpin performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in Catharpin may ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the property owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.