Communications With The Tenant

One of the most important duties that any property management professional in Catharpin performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the tenant.

Renters in Catharpin often ask to break rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.