Communications With The Tenant

One of the primary duties that your property manager in Broad Run performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Broad Run may ask to break lease provisions, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.