Communications With The Tenant

One of the primary duties that your property manager in Broad Run performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Broad Run often ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.