Communications With The Tenant

One of the most critical duties that your property management expert in Stanley performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Stanley may ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the property owner to second-guess our work.