Communications With The Tenant

One of the important duties that your property manager in Stanley performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Stanley may ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.