Communications With The Tenant

One of the most important services that your property management professional in Stanley performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Stanley typically ask to break rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.