Communications With The Tenant

One of the most critical duties that any property management professional in Stanley performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Stanley will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.