Communications With The Tenant

One of the most important duties that any property management expert in Shenandoah performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Shenandoah may ask to break rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.