Communications With The Tenant

One of the important services that a property management expert in Shenandoah performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Tenants in Shenandoah may ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.