Communications With The Tenant

One of the primary services that your property management professional in Shenandoah performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Shenandoah may ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.