Communications With The Tenant

One of the primary services that your property management expert in Luray performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Luray may ask to change lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed property owner at a moment of ignorance causing the owner to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.