Communications With The Tenant

One of the most critical services that a property management expert in Luray performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Luray often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.