Communications With The Tenant

One of the primary duties that your property management expert in Luray performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Luray may ask to bend rules, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to second-guess our work.