Communications With The Tenant

One of the important duties that any property manager in Luray performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the renter.

Renters in Luray often ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.