Communications With The Tenant

One of the important services that your property management expert in Luray performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Tenants in Luray will often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.