Communications With The Tenant

One of the most important services that your property management expert in Northern Virginia performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Northern Virginia typically ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.