Communications With The Tenant

One of the important duties that a property management professional in Northern Virginia performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Northern Virginia typically ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the owner to overrule our work.