Communications With The Tenant

One of the important duties that your property manager in Whitacre performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Whitacre often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to overrule our work.