Communications With The Tenant

One of the primary duties that any property management professional in Whitacre performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Tenants in Whitacre will often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.