Communications With The Tenant

One of the most critical duties that a property manager in Whitacre performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in Whitacre may ask to bend rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.