Communications With The Tenant

One of the primary services that your property management professional in Stephenson performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Tenants in Stephenson typically ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is counter to the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.