Communications With The Tenant

One of the most critical services that a property manager in Stephenson performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Stephenson may ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.