Communications With The Tenant

One of the primary duties that any property management expert in Stephenson performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Stephenson will often ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.