Communications With The Tenant

One of the most important services that your property management professional in Stephenson performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Tenants in Stephenson will often ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is against the owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.