Communications With The Tenant

One of the most important services that your property management expert in Stephens City performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Stephens City will often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.