Communications With The Tenant

One of the most critical services that any property manager in Middletown performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Middletown will often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to grant a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.