Communications With The Tenant

One of the most critical duties that any property management professional in Middletown performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Middletown typically ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.