Communications With The Tenant

One of the important duties that any property manager in Middletown performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Middletown will often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.