Communications With The Tenant

One of the most important duties that any property management professional in Clear Brook performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Clear Brook typically ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of ignorance causing the landlord to give into a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.