Communications With The Tenant

One of the most critical services that your property management expert in Clear Brook performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in Clear Brook may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.