Communications With The Tenant

One of the primary services that a property management professional in Clear Brook performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Tenants in Clear Brook often ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.