Communications With The Tenant

One of the important duties that a property management professional in Clear Brook performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Tenants in Clear Brook often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.