Communications With The Tenant

One of the primary duties that your property management professional in Clear Brook performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Clear Brook often ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.