Communications With The Tenant

One of the important duties that your property manager in West Falls Church performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Renters in West Falls Church may ask to change rules, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.