Communications With The Tenant

One of the important duties that a property manager in West Falls Church performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in West Falls Church often ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.