Communications With The Tenant

One of the most critical duties that any property manager in Skyline performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Skyline may ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the owner to overrule our work.