Communications With The Tenant

One of the most important duties that your property management professional in Skyline performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Skyline may ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.