Communications With The Tenant

One of the primary duties that any property management professional in East Falls Church performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Renters in East Falls Church will often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.