Communications With The Tenant

One of the most critical services that any property manager in East Falls Church performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Tenants in East Falls Church typically ask to break lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.