Communications With The Tenant

One of the primary services that your property management expert in West Springfield performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in West Springfield typically ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of weakness causing the landlord to give into a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.