Communications With The Tenant

One of the important services that any property manager in West McLean performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in West McLean may ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.