Communications With The Tenant

One of the most important duties that your property management expert in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to avoid any direct contact with the renter. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Northern Virginia may ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.