Communications With The Tenant

One of the most critical duties that a property manager in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Tenants in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.