Communications With The Tenant

One of the primary services that any property management professional in Northern Virginia performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Northern Virginia often ask to bend lease provisions, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.