Communications With The Tenant

One of the primary services that any property manager in Northern Virginia performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Northern Virginia may ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.