Communications With The Tenant

One of the most critical services that a property management professional in Seven Corners performs is providing a level of separation between the tenant and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Seven Corners may ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.