Communications With The Tenant

One of the important services that a property management expert in Oakton performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Oakton will often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.