Communications With The Tenant

One of the most important duties that your property management professional in Oakton performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Oakton will often ask to break rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.