Communications With The Tenant

One of the primary duties that any property management professional in Oakton performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Oakton typically ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.