Communications With The Tenant

One of the most critical services that any property management expert in Oak Hill performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in Oak Hill often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed landlord at a moment of weakness causing the owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.