Communications With The Tenant

One of the important services that your property management professional in Oak Hill performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Oak Hill often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the property owner to second-guess our work.