Communications With The Tenant

One of the most important services that a property manager in Oak Hill performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Oak Hill may ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.