Communications With The Tenant

One of the most important services that your property management professional in Mount Vernon performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Tenants in Mount Vernon often ask to bend lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take every question to the owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.