Communications With The Tenant

One of the primary services that your property management professional in Mount Vernon performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Mount Vernon will often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.