Communications With The Tenant

One of the most critical duties that your property manager in Mount Vernon performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Tenants in Mount Vernon often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.