Communications With The Tenant

One of the important duties that a property manager in Mount Vernon performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Mount Vernon typically ask to change lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.