Communications With The Tenant

One of the most critical services that your property management professional in Merrifield performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Merrifield typically ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.