Communications With The Tenant

One of the primary services that any property manager in Merrifield performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Merrifield will often ask to break rules, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.