Communications With The Tenant

One of the important duties that a property management expert in Merrifield performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Merrifield often ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A renter can ambush an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the landlord to second-guess our work.