Communications With The Tenant

One of the most important duties that a property manager in Northern Virginia performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Northern Virginia will often ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.