Communications With The Tenant

One of the important duties that a property management expert in Northern Virginia performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Northern Virginia typically ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.