Communications With The Tenant

One of the most critical duties that a property management expert in McLean performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in McLean will often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.