Communications With The Tenant

One of the primary services that a property manager in McLean performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in McLean typically ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the property owner to overrule our work.