Communications With The Tenant

One of the most critical duties that any property management professional in McLean performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in McLean often ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.