Communications With The Tenant

Handling interactions with a renter in Lorton

One of the primary duties that your property management professional in Lorton performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Lorton may ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is against the property owner's own interests.

The result of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.