Communications With The Tenant

One of the most important duties that a property management professional in Lorton performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Renters in Lorton typically ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.