Communications With The Tenant

One of the important services that your property manager in Kingstowne performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Tenants in Kingstowne typically ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.