Communications With The Tenant

One of the important duties that your property manager in Herndon performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Tenants in Herndon will often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.