Communications With The Tenant

One of the primary duties that a property management expert in Herndon performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Herndon will often ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.