Communications With The Tenant

One of the most critical services that a property management expert in Herndon performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Herndon will often ask to bend lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.