Communications With The Tenant

One of the primary duties that your property manager in Great Falls performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Great Falls typically ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.