Communications With The Tenant

One of the primary services that a property manager in Great Falls performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Great Falls often ask to change rules, or make other special requests. The property management expert knows the rules and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.