Communications With The Tenant

One of the primary duties that your property management expert in Fairfax Station performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Fairfax Station typically ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.