Communications With The Tenant

One of the most important services that a property management professional in Fairfax Station performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Fairfax Station often ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.