Communications With The Tenant

One of the most critical services that a property management professional in Fairfax Station performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Fairfax Station will often ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the owner, which cost the landlord time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.