Communications With The Tenant

One of the important services that a property management professional in Dunn Loring performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Dunn Loring typically ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to second-guess our work.