Communications With The Tenant

One of the most critical duties that your property management professional in Clifton performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Renters in Clifton often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is against the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.