Communications With The Tenant

One of the primary duties that your property manager in Chantilly performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Chantilly often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the rental investor to grant a request that is against the landlord's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.