Communications With The Tenant

One of the most critical services that any property manager in Chantilly performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Chantilly often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.