Communications With The Tenant

One of the most important duties that your property management expert in Chantilly performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Chantilly will often ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of weakness causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.