Communications With The Tenant

One of the most critical duties that your property management expert in Chantilly performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Renters in Chantilly typically ask to change rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.