Communications With The Tenant

One of the most critical duties that a property manager in Burke performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Tenants in Burke often ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.