Communications With The Tenant

One of the most important services that a property management professional in Burke performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Burke typically ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.