Communications With The Tenant

One of the most important services that any property manager in Burke performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Burke often ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the landlord to give into a request that is against the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.