Communications With The Tenant

One of the most critical duties that any property manager in Burke performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Burke typically ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.