Communications With The Tenant

One of the most critical services that a property management expert in Fair Lakes performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Fair Lakes typically ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of weakness causing the owner to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the rental investor to overrule our work.